I ordered a ground effects kit from visracingsports.com. When it came to me it was the wrong front bumper for my crx...they sent me a civic front bumper. I called them back the first day I received the kit and told them it did not fit. I talked to "Joe" and he said i would have to send pictures. I sent pictures within the first week. I sent them and he couldn't find the pictures. A month later he said he couldn't receive them b/c hotmail does not let you send attached files. Next thing I know Joe does not work for Vis anylonger. Now I talking to Peter, he tells me to send the pics again...I do and again he tells me he hasn't received them so I post them on webshots.com and send him the web address. He veiws them and tells me I have to go to hyperformance (the local shop with whom they work with). So I go and they varified it did not fit. I call back this week and and he tells me it has been too long and there is nothing he can do for me...he said their policy is 7 days, no returns, refunds, exchanges, or credits. It has been too long to get my money back through my credit card co. and they still have me in their computer. Fuck that stupid company. Manager wouldn't talk to me either and Joe is no longer working for vis so they can't verified I talked with "Joe."
Mods: AEM short intake, fuel rail+regulater, Tein Coil-overs, Type-R cams, Skunk2 cam gears, DC 4-1 header, denso plugs,a/f gauge, Aepxi V-tec cont, DC strutbars front and back, Apexi N1 cat back, Rota slipstreams 16's(gunmetal), DC short shifter w/bushngs
damn, thats f***ing b/s!!!
what kind of shop and customer service is that?
so much crap.
i dont really order anything online but i'll tell my friends too watch out.
good luck man.
sorry to hear that.
That really sux man....thats why I try to stick to the local shops around here just for crap like that. The internet's sometimes cheaper but at least with a local shop you get what is right for your car. I still order little stuff from the internet but not body kits and hoods and stuff....heard too many bad stories.
__________________ '00 VSM SiR Sold..... '07 Tacoma D-Cab TRD Sport 4X4 '97 4Runner LTD 4X4
Car: 96 DX Hatch(stolen) 98 BMW 318ti(Flipped), 2k Si (traded in) for a 98 Civic DX Hatch
Mods: JDM CTR HEADLIGHTS, MIRRORS, SIDEMARKERS, CUSTOM FRONT GRILL, DENSO IRIDIUM SPARK PLUGS, Alpine headunit/eq, eclipse sub and amp, diamond audio hex series, custom sub enclosure, q-forms, four tubes of blue neon, K40 radar, and more to come....
Dude, if you charged something like a body kit and it doesn't fit, you as a credit card holder have the right to contest that charge and the Credit card company will with hold their paying vis. i think you have like 30 days to report a problem with charge. i would most definitly contest that charge so call your c.c.c up and complain that you got the wrong part and everything you told us. i think you have a chance at fixing this problem. let me know how it ends up. if they did this to you, you probably aren't the only one.
just take them to small claims court. Theres no way you would lose if they sent you the wrong shit for the wrong car, and you tried to contact them to fix the mistake. Tell the judge the truth and you should get your money back, or the right equipment.
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00 milano red civic si
eibach sportlines
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