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Old 07-23-2002, 07:38 AM   #1 (permalink)
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woo hoo, finally got a cable modem, but..

IE and crapscape are throw up errors. The modem is active, they(the service provider) can ping it, I can ping websites just can't view shit..... ARGH

oh well, now I just have to wait for a friend to burn a copy of IE6 for me....my pc still have 5.50 on it,, makes me wish I hadn't dismissed all those lovely update emails from MS.
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Old 07-23-2002, 07:43 AM   #2 (permalink)
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could just be your browser settings etc...
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Old 07-23-2002, 07:46 AM   #3 (permalink)
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Quote:
Originally posted by RONIN-1
could just be your browser settings etc...
I thought that also, so I went through and made sure they were what I thought they should be, then I call their tech support line. Talked to the first level guy who ran through a ton of crap, then he transfers me to 2nd level and we run through a couple more things before he says I need to reinstall IE. I then try to reinstall IE and it won't run the to completion because it wants to DL new updates, I say no to that message and the setup ends.
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Old 07-23-2002, 07:59 AM   #4 (permalink)
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So you're saying you have an active connection to the net, but your browser isn't pulling up web pages or working alltogether???

anyway, that's wierd, cuz I'm running IE 5.50, and I always dismiss the stupid ms update emails too....

very strange :

sorry i can't be of more help....
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Old 07-23-2002, 08:12 AM   #5 (permalink)
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Quote:
Originally posted by RONIN-1
So you're saying you have an active connection to the net, but your browser isn't pulling up web pages or working alltogether???

anyway, that's wierd, cuz I'm running IE 5.50, and I always dismiss the stupid ms update emails too....

very strange :

sorry i can't be of more help....
correct, I have an active connection but IE is just give page cannot display errors. I can also ping webpages from the command prompt. Oh well I'll install IE6 hopefully by tonight.
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Old 07-23-2002, 08:30 AM   #6 (permalink)
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Quote:
Originally posted by Jvtec


correct, I have an active connection but IE is just give page cannot display errors. I can also ping webpages from the command prompt. Oh well I'll install IE6 hopefully by tonight.
if u can atleast connect through msn, or icq... i say just have ur friend transfer over a newer IE through that and install it

good luck man
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Old 07-23-2002, 08:48 AM   #7 (permalink)
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Quote:
Originally posted by RONIN-1


if u can atleast connect through msn, or icq... i say just have ur friend transfer over a newer IE through that and install it

good luck man
crap, I hadn't thought about connecting to AIM on that pc. hmm, thanks for the suggestion.
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Old 07-23-2002, 08:58 AM   #8 (permalink)
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go into tools, internet options, connections, lan settings at the bottom and make sure your browser hasn't got any of the option ticked like proxy etc... that should do it mate :-)
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Old 07-23-2002, 11:39 AM   #9 (permalink)
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Finally figured it out, apparently my modem wasn't synced with the server yet. :-/
you would think they would set stuff up before installing it and it not working. argh
Anyway the server finally picked up my modem at 2:10pm est according to the tech I was talking to. Too bad I'm at work now and can't test it, wasted a whole morning trying to figure out a problem that I had no control over.
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Old 07-23-2002, 02:07 PM   #10 (permalink)
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Talking

Maybe your ISPs DNS servers are fooked?
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Old 07-23-2002, 03:51 PM   #11 (permalink)
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Quote:
Originally posted by ricerocket2002
Maybe your ISPs DNS servers are fooked?
hmm, did you miss my last post? My modem did not appear on their network till 2:10, that was the problem the dumb installation tech didn't activate it.
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Old 07-24-2002, 01:47 PM   #12 (permalink)
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well I get home last night and guess what, still not connection to website, email, or IM applications. So I call them this morning and after an hour on the phone they say it's my OS, I'm running 98 and it's never had a problem. Basicly they can ping my modem and I can ping websites in MS DOS, but can't view them in windows. So I guess it's puter shopping for me this weekend, here's the specs I'm considering give your opinions.

ADM athlon XP 2.1
256+ MB of DDR memory
GF2 or GF3 64mb video card
Sound Blaster 128 sound board
biostar mother board
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Old 07-24-2002, 01:57 PM   #13 (permalink)
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How is your modem connnected to your computer. USB or ethernet connection. If its Ethernet then your computer should load the settings on its own. Is the cable light on blinking or solid, if its solid then something defenetly wrong with ur settings. If its blinking rapidly is either they are not sending the right signal to your home, or the tech did not remove the filter outside and the modem does not SYNC. If your light is solid try downloading internet explorer latest tools to version 6.0 and you should be all set. By the way who is your provider.
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Old 07-24-2002, 02:36 PM   #14 (permalink)
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Originally posted by MyTeg2Slow
How is your modem connnected to your computer. USB or ethernet connection. If its Ethernet then your computer should load the settings on its own. Is the cable light on blinking or solid, if its solid then something defenetly wrong with ur settings. If its blinking rapidly is either they are not sending the right signal to your home, or the tech did not remove the filter outside and the modem does not SYNC. If your light is solid try downloading internet explorer latest tools to version 6.0 and you should be all set. By the way who is your provider.
the power, lan and cable lights are all solid, the receive light blinks every 10 seconds or so. The modem is connected from the modem to a linksys box then to a usb port. Can't connect so I can't give a newer version of IE. :-/
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Old 07-25-2002, 07:36 AM   #15 (permalink)
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did you say your modem is connected to a Linksys router, then to ur PC????

if it is connected to a router, did you properly set all the router's settings??
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