Need to vent about CARid's terrible service
So as some of you may have noticed CARid has a "price match guarantee" and I have been on the phone with them 3 times now about this so called "guarantee" and in every case I was told they could not match the lower price I had found on competitors' websites, PLEASE take your false "price match guarantee" off of your product listings. In each case I was told, "we cannot match that price" and then was given the EXACT same line about how they offer better service and blah blah blah, whether they provide better service or not has NOTHING to do with a "price match guarantee". They need to re-learn the meaning of a "guarantee" - if you can't match prices then DON'T SAY YOU CAN!
Also on their "promo" page CARiD.com Coupon Codes, Discounts, Promotions there is a coupon for 5% off Spyder tail lights which I wanted to purchase and would have done so immediately and when the code didn't work I called yet again. I was told, "oh, that must have expired. We'll have to take that down" yet there is no expiration date on the coupon and it is still posted and they REFUSED to honor it. Absolutely ridiculous (not to mention with the 5% off it would still be more than the competitor price I asked them to match which I pointed out to them and they STILL wouldn't honor it!!!) Unbelievable.
So needless to say I will never be purchasing anything from CARid and just want to let everyone know that they do NOT follow through on the nice-looking "price match guarantee" badge on each listing page.