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Discussion Starter · #1 ·
Okay so this isn't exactly a criminal thing but I figure it's the best place to ask.

I was going through the car wash tonight (which was kinda dumb in the first place). All was going well until the very end, when the blowers come on to dry the car off.

As I got closer to the blower, I noticed things start to go weird.. then all of the sudden, the bug deflector that was securely attached to my hood ripped off on one side and snapped in half... the half was then blown out the other end of car wash and landed in a snow bank.

Then as the blower moved up the car, just to show how strong it was, my windshield wipers actually lifted off of the glass and started to bend...

Long and short of the story is... is there anything I can do to get reimbursed for the broken part that was ripped off my car? Can they be held liable? It's not exactly a cheap accessory...

If it helps, I'm in New Brunswick, Canada.
 

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Discussion Starter · #3 ·
yes, I went to the attendant and showed him the piece that literally blew out the door and he said come back tomorrow after 9AM when the manager is here... he even said he saw it fly out of the building.

yes, in Canada in small claims you get reimbursed court fees if you win. I'm not planning on taking them to court or anything at the moment... I'm just wondering whether or not I would have a case...

Yes, there was a sign at the entrance saying secure loose items... I wasn't aware that a piece of plastic a good quarter inch thick bolted to my car and my windshield wipers which are also bolted, springed down and the like, to my car would be considered "loose items" that would be blown off by the hurricane force winds being subjected to them...
 

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Discussion Starter · #5 ·
from the looks of it it looks like the angle that the air was blowing got underneath the deflector and actually broke it off where the plastic, the hood, and the bolt meet.

keep in mind the deflector is straight from Honda and was installed at the factory or the dealer or wherever they usually install those things when the car was brand new, so I'd assume it'd be installed properly.
 

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Discussion Starter · #9 ·
So yeah. I went back and checked, there were no "enter at your own risk" signs posted anywhere around the entrance.

Anyways, I called the service station and they told me to call district office, so I called them and they said that they weren't responsible because it was an "aftermarket upgrade". I wasn't aware that a factory installed bug deflector was considered "aftermarket". It's no more of an 'aftermarket upgrade' than a factory installed sunroof or a spoiler would be... if one of their brushes cracked through my sunroof or ripped my spoiler off of my trunk lid, apparently they're not responsible for that either... because they're both considered "aftermarket upgrades" in their eyes.

and the guy on the phone really pissed me off... he wasn't even apologetic or anything. I'm considering taking them to small claims..

Anyways, I'm gonna get a new one anyways regardless of whether they pay for it or not. It looks really goofy without it on the colour car that I've got.
 

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Discussion Starter · #12 ·
That's messed up man. OE accessories should not be considered aftermarket. If its made by honda and installed by honda how can it be aftermarket. Give em hell for this. It makes me so mad when people or businesses can't accept fault for something.
Indeed. Anyways, I'm gonna give it one more try by calling Head Office.. gotta find a phone number first though.

Anyone know where I'd find one? I can't find it anywhere on their website... It was a Petro-Canada station..
 
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